Prospera Law Firm Review 2020

KANTAR SIFO

Posted on

20 Feb

2020

Share this

In the KANTAR SIFO Prospera Tier 1 Law Firm Review 2020, D&I was ranked in TOP3 in several key customer experience -categories.

A total of 269 Finnish firms representing the largest purchasers of legal services in Finland were interviewed about their client satisfaction and views of the legal market in Finland. This year, D&I is ranked in TOP3 in the following qualitative customer experience -categories by the Tier 1A clients:

 

Project Management

 

Project Staffing

 

Strategic Speaking Partner

 

Personal Contacts

 

Client Understanding

 

Availability & Service

 

Forefront in Digitalisation

In Client Understanding D&I was ranked as the 1st by the same Tier 1A clients with a minumum legal fee volume of 600 000EUR last year. Further, in Forefront of Digitalisation D&I was ranked as the 1st in both Tier 1 (minimum fee volume of 150 000EUR last year) and Tier 1A clients. Being ranked as the leader in those categories – understanding our clients and in using digital services in Finland – is a result of our strong vision and dedicated, collaborative work both inside the firm and together with our clients for supporting their business objectives and growth.

Related references

Share this